[opensource-dev] This is how Linden Lab treats it's customers...

[Yoz Grahame]

This *was* a serious bug, but fixed over a year ago. Now a premium account
in default is merely suspended with the ability to fully restore on payment.

On 28 August 2010 10:19, Gareth Nelson <gareth at garethnelson.com> wrote:

> That's a serious bug in LL's business model - your account is safer as
> a basic, since a premium account that quits paying means the account
> is deleted (rather than merely downgraded).
>
> On Sat, Aug 28, 2010 at 5:35 PM, Tigro Spottystripes
> <tigrospottystripes at gmail.com> wrote:
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA512
> >
> > btw, if you're considering changing your account from premium to basic,
> > be sure to pay any money you own to LL and then downgrade your account
> > thru the site, do not just stop paying, if you stop paying them while
> > still being a premium they will wipe out all your account's data,
> > inventory L$ balance etc (i've seen some people that had the
> > misconception that to downgrade all you had to do was stop sending money
> > to LL, the ones that didn't got set straight in time lost everything)
> >
> > On 28/8/2010 13:01, mysticaldemina at xrgrid.com wrote:
> >> I don’t think anyone disagrees with.  The problem is you can’t get a
> >> homestead unless you have a full sim already and so you need to rent
> >> from someone and this puts you dependent on someone else which is
> >> frustrating for people.  So to log in one day and see all your hard work
> >> returned to your lost and found isn’t a pleasant experience and seems SL
> >> if they are serious about the user experience would have some better
> >> ways to handle this.
> >>
> >>
> >>
> >> I don’t know if you rent from someone else if you can do a restore of
> >> your region to the new location.  But seems like there are ways to make
> >> this better if not just let people rent homesteads which to me I believe
> >> would be a huge market.
> >>
> >>
> >>
> >> Anyway this whole subject is off topic for this mailing list and
> >> probably should be on the SL forums.
> >>
> >>
> >>
> >> M.
> >>
> >>
> >>
> >>
> >>
> >> ------------------------------------------------------------------------
> >>
> >> *From:* opensource-dev-bounces at lists.secondlife.com
> >> [mailto:opensource-dev-bounces at lists.secondlife.com] *On Behalf Of
> *Joel
> >> Foner
> >> *Sent:* Saturday, August 28, 2010 11:49 AM
> >> *To:* Aleric Inglewood
> >> *Cc:* opensource-dev
> >> *Subject:* Re: [opensource-dev] This is how Linden Lab treats it's
> >> customers...
> >>
> >>
> >>
> >>
> >>     After being a paying customer for more than a year, renting a
> homestead,
> >>     and thus paying Linden Lab ~ USD$ 1000 or so ... they just take the
> sim
> >>     offline, with no opening to even discuss the matter.
> >>
> >>     Why? Because of something I did? No. The reason is that Linden
> >>     Lab isn't interested in the "little people". Unless you have a FULL
> >>     sim of USD$ 300 per month, you don't count.
> >>
> >>
> >>
> >> There is a simple answer for this. You are the customer of your landlord
> >> in this case, not Linden Lab. Yes, you have a Second Life account, but
> >> you are not renting your land from Linden Lab. You are renting your land
> >> from another avatar in Second Life. Linden Lab is not a party to your
> >> decision to rent... so why are they accountable if some other avatar
> >> bails out and decides to "level their city block"? If the landlord
> >> decided to stop renting, boot everyone off and re-terraform the region
> >> for some completely different use, would you think Linden Lab would have
> >> any responsibility for stopping that or somehow compensating you? It's
> >> the landlord's land, and they can do anything with it they choose to,
> >> including shut it down, leave, take it over from the renters, or shut it
> >> down and let no one else in at all.
> >>
> >>
> >>
> >> Joel
> >>
> >>
> >>
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>
>
>
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