[opensource-dev] Third party viewer policy

Rob Nelson nexisentertainment at gmail.com
Thu Feb 25 15:08:11 PST 2010


My estate's prototype land management/group invite bot was banned last
night ("Second Life cannot be accessed from this computer, please email
us at our non-working support email so we can laugh at you") but it
works this morning.  Looks like they got too many support emails and had
to reverse that ban.

On Thu, 2010-02-25 at 12:31 -0600, Matrice64 wrote:
> well put k\o\w :-) 
> 
> On Thu, Feb 25, 2010 at 11:37 AM, Maggie Leber (sl: Maggie Darwin)
> <maggie at matrisync.com> wrote:
>         On Thu, Feb 25, 2010 at 11:45 AM, Gigs <gigstaggart at gmail.com>
>         wrote:
>         > Henri Beauchamp wrote:
>         >> Thank you for contacting us regarding your issue.
>         >> I am sorry but we can only offer support on issues with the
>         official
>         >> SL viewer.
>         > This sort of response is completely unacceptable.  You
>         weren't asking
>         > for support for your viewer, you were asking for support
>         related to the
>         > server's behavior.
>         
>         
>         I've been blown off with that excuse too.
>         
>         Read http://jira.secondlife.com/browse/SVC-5357 for my
>         trail-of-tears
>         support experience.
>         
>         Sure glad I went premium, I got this nifty free house...
>         
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