[opensource-dev] Request for clarification on mailing list guidelines

[Jonathan Irvin]

Yeah more or less the lists are discussion-oriented for the most part.  When
I think of JIRA, I think of more serious items to be presented to the
business for more guided discussions and DoesThisPatchReallyMakeSense tests.

I also agree with Carlo, JIRA is for facts not opinions...but JIRA has
turned into well-documented whining, complete with a database entry and
ticket id.

Then again, Linden Labs doesn't really have a customer-facing ticket system
like most companies do and while they are a service industry, I don't blame
them due to being primarily a software-oriented company.  They want to focus
on stability and tracking and JIRA is an excellent tool to do that, but I
think it wouldn't hurt for a plain ol customer & technical support system
that is not JIRA.

@Sheet, the mailing list is perfectly fine for collaboration.  Taking it to
the Wiki only means I get to flame in wiki syntax (Yay!) yeah, like that
will happen.  If we wanted to have fun, let's get a Buzz going or forums.
And not SL forums, I'm talking good ol' fashioned phpbb.  And to me, JIRA is
way too bloated to have a decent conversation over a simple topic.

That's what makes Gmail so awesome.

Jonathan Irvin


On Thu, Mar 18, 2010 at 12:06, Carlo Wood <carlo at alinoe.com> wrote:

> Imho, the jira should be used for technical facts regarding a bug only,
> and not for opinions. General feedback is better discussed on this list.
>
> On Thu, Mar 18, 2010 at 08:38:53AM -0500, Sheet Spotter wrote:
> > If a topic generates more than five replies in less than 24 hours, it's
> time to
> > redirect that conversation to one of our other tools, either the wiki,
> the bug
> > tracker, or a thread in the appropriate forum.
> >
> > There are a few discussions occurring in [opensource-dev] which have been
> > occurring for a considerable time. These discussions each have a JIRA
> entry
> > that deals with the specific issue.
>
> --
> Carlo Wood <carlo at alinoe.com>
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