[sldev] Accessing SL viewer crash reports?
Able Whitman
able.whitman at gmail.com
Mon Jul 2 23:39:56 PDT 2007
>
>
> Dunno what Watson does (exactly), but these crash dumps are Microsoft
> style. You can load them into the debugger and will see call stack,
> threads and registers. There are bigger dumps (which Linden doesn't
> produce) which even let you look at memory in a limited way.
>
>
> Nick
>
In terms of actual crash dumps, Watson does basically does the same basic
thing as the SL crash reporter. It has a some features on the back end that
are useful though. One thing is that each Watson record is assigned a unique
bucket id which is recorded in the event log. That way if your developers
and testers are submitting Watson reports, they can just include the bucket
id with a bug report or repro, and whoever is investigating the bug knows
specifically which crash dump to look at. It also has the ability to
automatically generate callstacks from the submitted dumps in conjunction
with debug symbols, and it can cluster similar crashes together so you can
see which types of crashes are most common, how many times a crash is hit,
and how many unique users hit the crash. It also allows you to have OCA
collect additional specific information for certain types of crashes (for
example, if you want more than just the minidump for a particular
hard-to-debug crash, OCA can gather the larger memory dump instead). And it
can also instruct the user where to go to get a fix for a particular bug
based on the callstack and other fingerprint information for that crash.
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