[sldev] Introducing Internationalization Triage

[Iridium Linden]

Hiya Devs,
Tomorrow, we'll host the first Internationalization bug triage. The 
agenda is up, and I'm about to post what I've pasted below to the blog. 
You get the sneak peak.
Iridium

The JIRA Bug Triage Lowdown: A recap of the oldies and introducing 
Internationalization

Little did Linden Lab know that Bug Triages would take off the way they 
did. What's a triage you ask? Well every week, Benjamin 
<http://wiki.secondlife.com/wiki/User:Benjamin_Linden>, Bridie 
<http://wiki.secondlife.com/wiki/User:Bridie_Linden>, and Rob Linden 
<http://wiki.secondlife.com/wiki/Rob_Linden> hold in-world office hours 
with other Lindens, including Torley 
<http://wiki.secondlife.com/wiki/User:Torley_Linden>, and Residents to 
discuss Second Life bugs and Resident-created feature suggestions that 
you generate in public JIRA 
<https://jira.secondlife.com/secure/Dashboard.jspa>. During these office 
hours, bugs and feature suggestions, some with patches created by rock 
star, Resident, open source stormers and some without patches, are 
imported into the Linden Lab JIRA so that developers can begin work 
immediately on what's important to you. Residents craft agendas 
<http://wiki.secondlife.com/wiki/Bug_triage> for these triages, and we 
all sit down weekly to discuss and import issues at office hours.

In the month of June, Torley reported 
<http://blog.secondlife.com/2007/06/28/the-bug-fixing-adventures-continue/> 
that your JIRA bug-reporting helped Linden Lab developers and open 
source contributors fix 163 bugs out of 480 reported. Those may not seem 
like impressive numbers to you, but keep in mind that the trend matters. 
You're reporting more bugs and together, we're fixing more bugs. (For 
tips on bug reporting, see Torley's post "How to report better bugs." 
<http://blog.secondlife.com/2007/07/05/how-to-report-bugs-better/>) The 
triage enables Lindens and Residents to combine forces in order to fix 
bugs and think about which features are important to you. Because 
triages have become so useful, we've launched in this month alone a User 
Interface weekly bug triage 
<http://blog.secondlife.com/2007/07/11/announcing-user-interface-bug-triage-meetings/> 
and Viewer Crashes weekly bug triage 
<http://blog.secondlife.com/2007/07/24/announcing-another-bug-triage-meeting/>! 
Now it's time to welcome Internationalization 
<http://wiki.secondlife.com/wiki/Internationalization> to the triage family.

More...

This Friday, we'll introduce the latest in our series of bug triages, 
Internationalization 
<http://wiki.secondlife.com/wiki/Internationalization>. Second Life has 
a burgeoning international population. In recent months, we've created 
an International Liaison Specialist team 
<http://blog.secondlife.com/2007/07/16/a-little-news-on-the-liaison-front/>, 
released the viewer in Japanese <http://jp.secondlife.com/> and Korean 
<http://secondlife.com/world/kr/>, created multi-language Orientation 
Island HUDs to guide new Residents, published "Linguistic QA with the 
Second Life Viewer 
<https://wiki.secondlife.com/wiki/Linguistic_QA_with_the_Second_Life_Viewer>" 
on the wiki, and most recently, we added an Italian Forum 
<http://forums.secondlife.com/forumdisplay.php?f=344> to the 
International section 
<http://forums.secondlife.com/forumdisplay.php?f=217> of our official 
forums. However, with multi-language viewers come bugs. Alissa Sabre has 
done an amazing job of calling our attention to various issues that 
affect the Second Life International and Open Source communities 
<http://blog.secondlife.com/2007/06/26/an-open-source-community-update/>. 
It's time that we began fixing those bugs in accordance with Resident 
feedback. So join us this Friday at 10am SLTime at Iridium's Haven 
<http://slurl.com/secondlife/Beaumont/108/151/200> for our very first 
Internationalization Bug Triage!

*More Information on JIRA and Bug Triages*

Internationalization Bug Triage

* We've created a bug triage filter for Internationalization 
<https://jira.secondlife.com/secure/IssueNavigator.jspa?mode=hide&requestId=10501> 
in JIRA. Check it out!

* The agenda has yet to be set, but watch the triage wiki 
<http://wiki.secondlife.com/wiki/Bug_triage> for more information.

* The triage will be held this Friday, July 27^th at 10am SLTime. Show 
up at Iridium's Haven in Beaumont 
<http://slurl.com/secondlife/Beaumont/108/151/200> (108, 151, 200)! At 
the moment, this triage will be held monthly (the last Friday of each 
month) since the current number of bugs is fairly minimal (this doesn't 
negate their importance though).

Viewer Crashes Bug Triage

* Check out the Viewer Crashes bug triage filter 
<https://jira.secondlife.com/secure/IssueNavigator.jspa?mode=hide&requestId=10492> 
in JIRA.

* Look at the latest Viewer Crashes triage agenda 
<http://wiki.secondlife.com/wiki/Bug_triage/Viewer_Crashes_Agenda> on 
the wiki.

* This triage is held every Wednesday at 3pm SLTime. Show up at Bridie's 
home in Linden Village <http://slurl.com/secondlife/Levenhall/152/40/30> 
to attend!

User Interface Bug Triage

* The User Interface triage filter 
<https://jira.secondlife.com/secure/IssueNavigator.jspa?mode=hide&requestId=10470> 
can be located in JIRA. Keep in mind that you'll need to log in before 
you can access the filter.

* Check out the latest User Interface triage agenda 
<http://wiki.secondlife.com/wiki/Bug_triage/UI_Agenda> and look at past 
notes and agendas 
<http://wiki.secondlife.com/wiki/Bug_triage#Notes_from_previous_triages> 
to see what's been imported to Linden Lab's JIRA!

* Benjamin Linden's User Interface triage is held every Tuesday at 10am 
SLTime. Show up at Benjamin's office 
<http://slurl.com/secondlife/Beaumont/148/155/46/> to attend!

General Bug Triage

* Locate the most current agenda 
<http://wiki.secondlife.com/wiki/Bug_triage/Monday_Agenda>, which is 
Resident created, on the wiki <http://wiki.secondlife.com/wiki/Bug_triage/>.

* Attend this general triage with Rob Linden every Monday at 3pm SLTime. 
Be there <http://slurl.com/secondlife/Grasmere/112/81/26/> or be square!

We look forward to seeing you at your friendly, Second Life neighborhood 
triage!


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