[sldev] sljirastats.com Linden Metrics Report

[Mike Monkowski]

Rob Lanphier wrote:
>> SVC-472 and SVC-85 remain the most hated bugs, for most of the time that
>> sljirastats has existed.  
> 
> Hmmm....these are also somewhat subjective without clear victory 
> conditions.  While I'm guessing the team will acknowledge that these 
> aren't yet running at an acceptable baseline, it also strikes me that 
> these both describe symptoms with multiple and ever-changing causes of 
> failure that will probably always be with us in some form from time to 
> time.  For both of these, I think we need to establish a victory 
> condition that causes these issues to be closed and stay closed, to the 
> point where a new issue gets opened if a problem with the same symptom 
> occurs.  Otherwise, these will automatically be at the top of the list 
> every time they get reopened, despite the fact that other issues may 
> actually be more pressing.
> 
> What are good victory conditions for these?

Well, I read through SVC-85 and at no point did it appear to be even 
temporarily fixed.  Usually after a Linden comment saying that "we think 
we fixed it" there was a response from the residents that "no, you 
didn't."  A good victory condition would be a response the next day that 
said "yes, it works now."  The friends list is either there or it's not. 
  What is subjective about that?

Mike

Of course this doesn't affect me directly because I have no friends. :-)