[sldev] Your Feedback Wanted on Search Flagging !

Callum Lerwick seg at haxxed.com
Fri May 2 14:30:40 PDT 2008


On Fri, 2008-05-02 at 11:02 -0700, Jeska Dzwigalski wrote:
> Heya!
> 
> Repeatedly misusing/abusing the flagging tool (for example to target a
> particular Resident) would be considered harassment and handled by the
> Governance team per the Community Standards.
> 
> Anyone else have thoughts or questions on the design?

Even one flagging should queue the listing for human review, by a team
of people trained for such work, trusted and empowered to make the final
decision in such matters. The listing remains up, the human reviewers
can either take it down, or whitelist it as having been reviewed and
deemed acceptable. If it gets more than X flags, then it gets
automatically taken down, and it still goes to a human review team. They
can either let the withdrawal stand, or put it back up and whitelist it
as being reviewed and deemed acceptable.

The idea is to keep a trusted human being in the loop, as only a human
being can make a decision as to if a listing is legitimate,
controversial but legitimate, or a victim of griefing. Last I checked
the AI problem hasn't been solved. And in turn, the review team can
review a user's flagging history, and revoke flagging privileges, or ban
them altogether if a history of abuse is apparent. Also the idea is the
review team doesn't have to review every single listing, which would
have major scaling issues, only the ones the community calls in to
question.
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