[opensource-dev] This is how Linden Lab treats it's customers...

Joel Foner joel.foner at gmail.com
Sat Aug 28 08:48:56 PDT 2010


>
>
> After being a paying customer for more than a year, renting a homestead,
> and thus paying Linden Lab ~ USD$ 1000 or so ... they just take the sim
> offline, with no opening to even discuss the matter.
>
> Why? Because of something I did? No. The reason is that Linden
> Lab isn't interested in the "little people". Unless you have a FULL
> sim of USD$ 300 per month, you don't count.


There is a simple answer for this. You are the customer of your landlord in
this case, not Linden Lab. Yes, you have a Second Life account, but you are
not renting your land from Linden Lab. You are renting your land from
another avatar in Second Life. Linden Lab is not a party to your decision to
rent... so why are they accountable if some other avatar bails out and
decides to "level their city block"? If the landlord decided to stop
renting, boot everyone off and re-terraform the region for some completely
different use, would you think Linden Lab would have any responsibility for
stopping that or somehow compensating you? It's the landlord's land, and
they can do anything with it they choose to, including shut it down, leave,
take it over from the renters, or shut it down and let no one else in at
all.

Joel
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