[opensource-dev] [META] User stories and issue tracker readability
Oz Linden (Scott Lawrence)
oz at lindenlab.com
Wed Oct 27 07:05:45 PDT 2010
On 2010-10-23 12:25, SuezanneC Baskerville wrote:
>
> Part of the change was to add the words "As a user," to the Summary
> field.
>
> https://jira.secondlife.com/browse/VWR-675
>
> They also changed the importance from minor to major. I suspect
> these two actions are connected.
>
> I suspect that people are reading instructions that give them the
> impression that if they want issues to get proper consideration they
> need to put "As a user" at the beginning of the description field.
It is very helpful to us when scanning lists of issues to be able to see
whether they are motivated by a user-visible effect or are concerned
with viewer developers or some other audience.
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