[sldev] Fwd: [rt.lindenlab.com #883538] Request Received: Support is Down

Chance Unknown chance at kalacia.com
Sun Jun 10 07:17:41 PDT 2007


support.secondlife.com reporting : when did they outsource btw?

Parature is committed to providing our customers with quality service and
solutions. To satisfy this commitment to our valued customers, scheduled
maintenance is a necessary occurrence.

*A system maintenance will occur on June 9th through June 10th between the
hours of 09:00 PM EDT and 11:00 AM EDT.*

Parature realizes how important your support solution is to your business,
and we appreciate your patience during this time.

Thank you for the opportunity to provide you with a support solution that
meets your customer service needs.



*-The Parature Team*
www.parature.com


---------- Forwarded message ----------
From: Chance Unknown <chance at kalacia.com>
Date: Jun 10, 2007 7:16 AM
Subject: Fwd: [rt.lindenlab.com #883538] Request Received: Support is Down
To: sldev at lists.secondlife.com

also the vendor parature.com that runs the trouble tickets is down too. does
anyone have suggestions?

---------- Forwarded message ----------
From: Our support system has changed. via RT <bypass at secondlife.com>
Date: Jun 10, 2007 6:13 AM
Subject: [rt.lindenlab.com #883538] Request Received: Support is Down
To: chance at kalacia.com

Thank you for contacting Linden Lab, the makers of Second Life. Our support
system has changed and we have discontinued the use of this email address.
To find information on your issue and to contact support, please visit
http://secondlife.com/support .

Please note, information sent to this email address will not be read or
responded to.
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