[sldev] Suggestion to improve moderation capabilities: auto-mute banned avatars

[Andre Roche]

I still don't think I'd be satisfied with that.

Scenario 1:  Me and a friend are IMing each other while on a parcel.  Some
admin decides to ban him for whatever reason, but not me.  I'm not longer
able to IM him, or sort out just why he was banned, or even who banned him.

Scenario 2:  I'm speaking with a customer over IM, while exploring various
areas of SL.  I walk onto a parcel where that user had been banned.  After
many minutes of frustration wondering why the conversation died and the user
is not replying, I have to leave the parcel again or manually unmute them to
continue the conversation.

Any notification could very well be missed, or flooded away by other
notifications.  There are ways to work around these, such as not including
IMs in this server made mute list, however I don't believe that's a suitable
answer.  I'm all for controlling my own experience, not arbitrary control of
my experience by someone else.

>Another idea: Extend muting avatars to muting their objects as well.
Maybe even make banned avatars' objects invisible if they're outside the
parcel.

This on the other hand, I'd fully support.  If I mute someone, I don't want
to hear their objects either, probably.

Though I'd also like to know that someone has muted me.  I've had occasions
where trying to help a customer who didn't receive their purchase, turns out
they had muted me for whatever reason before making the purchase, and now I
couldn't even figure out how to tell them this except through object IM.

It's muting is a tricky thing to handle.

On 9/13/07, Kamilion <kamilion at gmail.com> wrote:
>
> Personally, I wouldn't mind it it popped up the little blue box on the
> bottom normally reserved for "Some Person has come online" that said
> "Some Person has been auto-muted". As long as the user has a fair
> chance of being informed of an action, it's perfectly fine for the
> server to automatically perform actions that benefit the user.
> However, the mute should also be automatically removed either after X
> hours or when leaving the parcel or simulator. Any automated action
> should be undone after it's no longer needed.
>
> Just my two cents. ;)
>
> On 9/12/07, Andre Roche <roamingryozu at gmail.com> wrote:
> > Another feature to throw into that would be to, effective immediately
> upon
> > banning from the land, return all objects owned by that person.  As far
> as
> > the muting thing goes.  I don't think the server should ever tell my
> > personal client's mute list to add someone to it without me knowing.  On
> the
> > other hand, I think you're right in the idea that a person who is banned
> > from a parcel should have no effect on or visibility by persons within
> that
> > area.
> >
> > Nice set up you got there with the particle tracker Dale.  Only thing I
> can
> > think to suggest is that the particle system itself isn't so blatantly
> > displayed...  Might upset some scripters/particle makers with that.
> >
> >
> > On 9/12/07, Dale Glass <dale at daleglass.net> wrote:
> > >
> > > I've been working on various improvements to make moderation as fast
> and
> > > convenient and possible.
> > >
> > > Now I've added:
> > >
> > > An avatar list, which allows finding people quickly, as well as
> performing
> > > actions like ejecting from land on multiple people at once.
> > >
> > > An option to log the owner and location of speaking objects, for
> tracking
> > > down spam and objects trying to impersonate an avatar.
> > >
> > > An "event log", currently tracking particle emission, and soon sounds
> as
> > > well. This allows to figure out who is the one flooding the area in
> > > particles near instantly. Here's a picture of this in action (not
> released
> > > yet):
> > http://daleglass.net/images/screenshots/particles3.png
> > >
> > >
> > > So I got to test all this in practice yesterday during an attack on
> > > Luskwood. Result was: As intended, this makes it very quick and easy
> to
> > > find the attacker and ban them. But that's not much good.
> > >
> > > I teleported to Lusk, saw the particles, and issued the command to ban
> the
> > > owner of particle spamming self-replicating objectsr maybe 5 seconds
> after
> > > I saw the particles. But the practical result was about zilch because
> the
> > > attacker wasn't on Luskwood land (probably nowhere near as well) in
> the
> > > first place. So somebody who possibly never intended to enter Luskwood
> > > land got banned from there and was still causing problems just fine.
> This
> > > is not good.
> > >
> > >
> > > My suggestion to fix this: Automatically temporarily add to
> everybody's
> > > mute list the avatars banned from the parcel, while the avatar remains
> on
> > > the parcel. This will mean that while you're on the parcel where
> somebody
> > > is banned, they or their particles won't be seen if they're hovering
> right
> > > outside the banline.
> > >
> > > This should be an option, so that the area's moderators can see what
> is
> > > really going on if needed. This needs to be on by default, because
> > > otherwise it's ineffective.
> > >
> > >
> > > In principle, part of this can be implemented quite easily by
> requesting
> > > the parcel's banlist each time a parcel border is crossed (could have
> a
> > > delay to save some performance impact and avoid unnecessary banlist
> > > fetches while flying around).
> > >
> > > LL's help would be needed so that when somebody updates the banlist
> all
> > the
> > > viewers in the parcel automatically get their list updated.
> > >
> > >
> > > How does this sound?
> > >
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